Please try an alternative service station. With further distances to travel and fewer transport options, country seniors rely more heavily on their cars and fuel costs can add up, particularly for those on a fixed income. G# (L"sX\BC;:D0iT,@d0QPzc!V&KY4cw-b)*;X Information about completing an application for a regional seniors travel card is available from Service NSW. On 17 January 2022, application eligibility expanded to include seniors of Age Pension age who receive either a Disability Support Pension or Carer Payment from Services Australia. You must activate your card within 45 days of the date shown on your card letter. To be eligible for a NSW Seniors Card, you must be a NSW permanent resident aged 60 or over, doing no more than an average of 20 hours of paid work a week, across a 12 month period. You can find your nearest Service NSW Service Centre location at service.nsw.gov.au. The card helps ease the burden of travel costs for eligible seniors in regional, rural and remote areas of NSW by providing them with a $250 prepaid Visa card to be used towards pre-booked NSW TrainLink, regional train and coach services, fuel, and taxis. Select to sign in using "Card Number and 4 Digit Passcode". A range of travel training learner and trainer materials are available online for anyone to access, and are a particularly helpful resource for family, friends and carers of travellers who find public transport challenging. Plan your travel in NSW using the Trip Planner orapps, check timetables andtravel alerts and find information on stations, stops, wharves and how to get to events. The card will work at retailers or service providers using travel-related merchant category codes. Created by MTA NSW, the Employment Relations Information System (ERIS) is a web based interactive employment relations system. How to use public transport to get around Sydney and NSW. There is no charge for an Opal card, however a minimum top up value of $20 for an adult card, or $10 for a child or concession card, applies at retailers or when using top up machines. Card Balance means the available funds on the Card. Once you have checked the balance of your card it is also a good idea to write this amount on the back of the card so that you can keep track of how much you have left to spend. Find out about Opal orbook NSW TrainLink Regional train and coach services. You can use your card for travel-related purchases Australia-wide. 2. Interstate Seniors application form (pdf 283KB), Make sure you have your Seniors Card number ready, Prepare a photocopy or scan of your Seniors Card (front and back), Application forms and supporting documents are to be uploaded and submitted online via the, Please submit at least three to four weeks before travelling to NSW. To find out more and apply for the Regional Seniors Travel Card, visit the Service NSW website. The expiry date is available on the front of the card. A new card will arrive in the mail a couple of weeks later, it then has to be activated before use. It also applies to some categories of veterans. The card, which puts $250 in the pocket of eligible regional seniors, was initially promised for two years at the 2019 election. Reducing travel costs will enable easier access to health services, and assist with day-to-day activities like shopping and visiting family and friends. If the total cost of your travel-related expense is greater than your card balance, you must pay the outstanding balance. Please try to make sure you spend your $250 before your card expires. Coffs Harbour seniors were the first to try the Regional Seniors Travel Card a year and a half ago and its wonderful to see how far the scheme has come since. For a handy collection of travel planning instructions and guides all in one place, see our Help with planning page. The regional seniors travel card will work at retailers using merchant category codes including service stations, fuel, taxis, trains and coaches. Please allow up to 20 business days from the time of application for your card and PIN to arrive. trailer <<631392FB6419421FA62F3D48C19AE6CB>]/Prev 114087>> startxref 0 %%EOF 240 0 obj <>stream Reasons for declined transactions include using your card: To dispute a charge, download and print theregional travel card dispute form PDF. Governing Councillors and MTA NSW Management. In some areas On Demand services provide door-to-door connections. At your discretion you can use your regional seniors travel card to pay for fuel for someone elses vehicle to support your transport needs. Oh! Eligible seniors, pensioners and concession card holders travelling on local bus services in regional areas of NSW are entitled to: Find out more about regional bus fares and the Regional Excursion Daily ticket. Click on the next box. Transport for NSW and its contractors will only collect the information it needs to verify seniors eligibility and to administer and manage the regional seniors travel card program. Or download the Opal travel app or real-time transport apps to help you get around. 0000011904 00000 n living in regional NSW outside Sydney, Newcastle and Wollongong. To make travel easier and more affordable, eligible Australian seniors, pensioners and people with certain disabilities are entitled to discounted or free travel on public transport in NSW. Published 1 Feb 2022. 4. Your rating will help us improve the website. Seniors Cards are issued free of charge and have no expiry. Help us improve your experience by taking a quick survey. Call 1800 569 070 (available from mid-January 2020). Have your old card and pensioner or seniors card details on hand to apply. Deputy Premier and Minister for Regional NSW John Barilaro said seniors across NSW have benefited from the initial two-year travel card trial, with 337,500 cards issued in 2020 and more than 330,000 cards issued to regional seniors in 2021 so far. For example, the retailer was selling fuel under the supermarket code. Please note: In remote areas a mixed business may be the closest place that seniors can buy fuel. We pay respect to traditional custodians and Elders past and present. Travel training is a self-directed, practical learning program designed to build independence. Travel in regional NSW for seniors, pensioners and concessions, regional bus fares and the Regional Excursion Daily ticket, half-price fares for individual bus trips, $2.50 unlimited daily travel with a Regional Excursion Daily ticket, 50% off ordinary Adult peak season Economy and First Class fares, $2.50 unlimited daily travel on Regional train and coach services with a pre-booked, NSW and ACT Pensioner Concession Card holders, NSW War Widow/er Transport Concession Card holders, Enter your departure location, destination and travel date/time, then select Go to see all available trip options, Refine your results by choosing Options then select Accessible services only, print out your trip plan or share it with someone via a link, be notified about planned travel disruptions. POS means point of sale. 2. Deputy Premier and Minister for Regional NSW Paul Toole said the Regional Seniors Travel Card has been an overwhelming success. Eligible seniors can apply for a card as follows: Services Australia Well dear reader, you can get another one for 2021. To apply for a NSW Seniors Card and any replacement, visit the NSW Seniors Card website or call 13 77 88 and your application will be processed over the phone. Find out about fares and ways to pay. Are you having problems checking your card balance? Eligible seniors, pensioners and concession card holders are entitled to: Pensioner Travel Vouchers are available for: For more information about NSW TrainLink fares, bookings, and terms and conditions of travel, visittransportnsw.info/regional. Information about accessible travel, safety and security, travelling with prams andlate night transport. Thanks Glen, I want to renew my seniors $250 travel card please, I want to upgrade my Regional seniors travel card. Since its initiation in 2020, more than 690,000 cards of $250 value have been issued to seniors across the state. Transport for NSW takes the security and privacy of customer information very seriously. Every train has a buffet car which serves food and drinks including snacks, hot meals and alcoholic beverages (subject to operating hours). Email us - media@newsofthearea.com.au. The Australian Heavy Vehicle Repairers Association (AHVRA) represents the heavy vehicle accident repair industry at a national level. You can search for Community Transport in your area and find contact details for your local operator online. If you need assistance, there are supported transport options for you. You can also visit your nearest service centreto help you with this. Regional Map ; Discount Directory . The card is making it easier and more affordable for seniors to remain connected with family and friends. The Regional Seniors Travel Card is a $250 prepaid Visa card designed to ease the burden of travel costs for eligible seniors in rural, regional and remote areas. Top up amounts of $10 for adult and $5 for child or concession are available when topping up online. Transport for NSW recognise and celebrate the diversity of Aboriginal peoples and their ongoing cultures and care of Country. 0000001516 00000 n Phone us - (02) 4981 8882. Do you pick up and read a free newspaper that has been thrown on your front lawn. The travel card is valid for 14 months from the date of issue. Applications for the 2021 Seniors $250 Travel Card are now open. %PDF-1.6 % The card is making it easier and more affordable for seniors to remain connected with family and friends. By putting an extra $250 in the pockets of our regional seniors, we are boosting access to safe and convenient travel, as well as reducing the burden on people who often have fewer transport options than those living in the city, Mr Farraway said. You can use the Trip Planner to plan a trip and get fare estimates and accessibility information. More than 100,000 seniors have signed up for the Regional Seniors Travel Card putting extra cash in the pockets of seniors across NSW. Contactless Card means a Card issued for tap and go, payWave), set up recurring transactions such as Opal auto top up, pay for rideshare services including Uber. If service station owners are not sure which merchant category code they are using they can check with their merchant acquirer or payments provider. to buy an item or service that is valued more than your card balance. On Demand services can pick you up from home or an easy to access location, and take you where you need to go. No. PIN means the personal identification number which has been selected by you, or which has been allocated to you by us, for use with your Card in any Electronic Banking Terminal. The scheme provides discounts of up to half the metered fare to a maximum $60 subsidy per trip, for travel in regular and wheelchair accessible taxis. Yes, for security purposes your card and PIN will be mailed separately. When travelling interstate on NSW TrainLink Regional services (entitlements vary from state to state). Member for Coffs Harbour Gurmesh Singh said it was great to see the program continue to expand, after first being trialed in Coffs Harbour. Seetransportnsw.info/operators, then under Filter by mode select Community Transport. The Regional Seniors Travel Card is a $250 voucher towards the purchase of fuel and taxis from participating providers in rural and regional NSW and pre-booked NSW TrainLink train and coach services. You can also use contactless payments as an alternative to . If you try to use your card at an ATM, it may not be returned to you. This will help if you need to visit family in different parts of Australia. To activate your card contact card services by phone or online and follow the prompts. If youre travelling interstate by car or on a pre-booked NSW TrainLink Regional service you will be able to use your card for fuel or taxis at your destination. Applications for 2022 (Year 3) closed on 30 November 2022. If your card is lost or stolen, contact card services by phone or online to cancel your card within 24 hours. The regional seniors travel card has been restricted for use at Australian retailers based on their merchant category code. Just ring 13 77 88 and all will be revealed. Download your copy here . You can check your balance over the phone. 2. Reasons your transaction will be declined: You tried to use your card for non-travel related purchases. 0000003577 00000 n 0000001352 00000 n Copyright Why Leave Town Pty Ltd (61 654 630 716). The Service Station Association (SSA) is a division of MTA NSW representing businesses within the petroleum industry. You should take the usual precautions for payment cards, including: Each card is valid for 14 months from the date it was issued. Last year, we spoke about the $250 Regional Travel Card for Seniors. Applications for 2023 close on 30 November 2023. NSW Seniors Cards are issued by the Department of Family and Community Services. For those eligible, it was available in 2020 and is again available in 2021. Please ensure you always have an alternative method of payment just in case the merchant does not accept your card. Eligible seniors are entitled to $2.50 all day travel with the Country Pensioner Excursion ticket when booking on NSW TrainLink Regional services within NSW. Your account will be closed. Concessions are generally not available on private ferries, event shuttle buses, chartered buses and Great Southern Rail services. If you have purchased a card since November 2019 and it expires before 3 years have passed, please contact Why Leave Town and we will issue a new card to you with the funds of your old cards transferred across at no charge. Also it cant be transferred, sold or exchanged for other benefits. Use the Trip Planner to plan your journey from A to B and it will automatically calculate the best way to complete the trip between location A and location B including the latest real time data, if available. Longer distances and fewer transport options mean regional seniors often rely more on their cars and have higher fuel costs than people in the city. If so then just follow these steps: 1. If the line is busy, please try calling outside business hours. To check the balance of your card simply click on the relevant shop local program below. The regional seniors travel card was a 2019 election commitment by the NSW Government. Contact Service NSW for more information. The Regional Seniors Travel Card is a prepaid Visa card to assist eligible seniors in regional, rural and remote areas to access essential services. function ml_webform_success_4658131(){var r=ml_jQuery||jQuery;r(".ml-subscribe-form-4658131 .row-success").show(),r(".ml-subscribe-form-4658131 .row-form").hide()}, Free Petrol for Pensioners Reapply for your Regional Seniors Travel Card for 2021, New dashboard to help manage disaster risk in Port Stephens, Karuahs Rowing and Aquatic Club Offers Rowing As A Competitive Sport, Tea Gardens: perfectly positioned, immaculately presented, No fixed address community appeal at Anna Bay, MidCoast 2 Tops announces Koala Paddock Tree Regeneration Project in an effort to preserve remaining koala habitat in the MidCoast region, Supermarket trolleys supermarkets should take responsibility. 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