I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. Also asked what is your biggest achievement to date. Tell me about yourself. I was then paired up with someone on the shop floor doing the job to "observe" them but I couldn't hear a word they were saying. Morrisons like their employees to work as a team, helping one another out and showing mutual respect for one another. Then completed induction alongside 5/6 other successful candidates. Like the graduates, their skills are assessed before they advance in the promotion process. Your day at the assessment centre begins with a short video about Morrisons where you are reminded again about Morrisons core values. I applied online. Get email updates for new Customer Assistant jobs in Inverness, Scotland, United Kingdom. I applied online. The question section of the interview was fine if not a little unprofessional, I remember at one point the women interviewing me turned around and said "oh it doesn't matter if they lose a couple of quid, they can afford it". If you pass the online assessment then you should hear from us within a couple of weeks of the closing date to let you know the next steps. Are you the perfect fit? I applied online. It looks at how you would deal with each one. Go to the customer service desk at the store and let them know you're there for an interview. Interview was fine, took a few days to hear back from them. Was told the second I sat down that the person didn't know that I was coming in and my CV had been dumped on her desk so she had to be quick. 1 Month 49. Give me an example of when you have had to deal with a difficult customer. Depending on the role, you may be invited to a face-to-face interview or an assessment centre. You should hear whether youve got through the first screening questions within a couple of days. Give me an example of when you have had to deal with a difficult customer. This employer has claimed their Employer Profile and is engaged in the Glassdoor community. Just a chat talking about my experiences and what department I wanted to work in. Dismiss. I applied online. We were flying high last Christmas, selling 15,000 turkeys. Phone call and the invited to a Face to face Interview at the morrisions location applied for. The process took 1 week. It varies from shop procedure questions to customer service. What do you think makes our stores stand out from other supermarkets. We also offer company share options, a highly competitive pension scheme, Life Assurance and more besides. Glassdoor users rated their interview experience at Morrisons as 68.0% positive with a difficulty rating score of 2.37 out of 5 (where 5 is the highest level of difficulty). No goodbye from anyone, I just had to walk out. Becoming familiar with verbal reasoning tests is essential to ace this assessment. Why do you want to work for Morrisons? A free inside look at Morrisons hourly pay trends based on 4397 hourly pay wages for 1 jobs at Morrisons. I interviewed at Morrisons (Milton Keynes, England) in Oct 2022. You dont want to rush or be late. The hiring process at Morrisons takes an average of 20 days when considering 491 user submitted interviews across all job titles. Interview preparation. Prepare some questions to have at the end for the interviewer. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Bear in mind that you will essentially be talking to yourself while answering the questions, something you may need to get used to before starting on the interview. Very simple straight forward. They explain that the 2 cream donuts were not fresh. Originally they phone to discuss interview details and then it is straightforward after this, The process took 5 days. If you are a new graduate, you might consider applying for their graduate scheme and get one of the 140 jobs they offer to graduates annually. In this cut-e 12-minute test, you are required to answer 37 questions. Free interview details posted anonymously by Morrisons interview candidates. Our Manufacturing and Logistics sites have lots of opportunities with various shifts, full time or part time, permanent and temporary! If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Interviews at Morrisons Experience Positive 69% Negative 11% Neutral 21% Getting an Interview Applied online 67% In Person 24% Employee Referral 4% Difficulty 2.3 Average Hard Average Easy Interviews for Top Jobs at Morrisons Customer Assistant (114) Sales Assistant (38) Checkout Operator (21) Customer Service (12) See more interviews for top jobs 3) Give me an example of a time when you succeeded in life? All rights reserved. Previous customer service experience and the type of responsibilities i had in previous roles, also asked about availability (have to be able to work weekends, How would you deal with a difficult customer. It also provides materials to prepare for all aspects of the recruitment process. The interviewer was nice. Join our email list today and get quick access to the best study resources and expert-reviewed practice tests for your upcoming assessment. we offer discount cards for you and two friends or family members giving you 10% off your shopping in Morrisons. I was a little shocked by her attitude towards refunds and the store. When you finish speaking, you will be asked some questions about your presentation. Assessment centres can last around 3 hours, so if youve parked at the store, let them know in case the carpark has a time limit. Case study: Two full exercises. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Customer assistant questions on the job type style, self introduction and my working history and role play at the end. 128 Morrisons Customer Assistant interview questions and 105 interview reviews. Job. What Is the Format of the Tests for Graduates? What is the interview process like at Morrisons? On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. Make sure youve done some research, read up on the role and what we do. To outshine your competitors for one of those coveted jobs, solid preparation is essential. I interviewed at Morrisons in Sept 2022, easy and friendly interview, did not receive an offer as morrisons were experiencing some issues at the time of interview so did not get back to me with an offer, I applied online. In Tray: Two full exercises. They explain that the 2 cream donuts were not fresh. I interviewed at Morrisons in Nov 2022. Then contacted shortly after inviting me to an induction. What do you think makes our stores stand out from other supermarkets. It is based on a set of scenario questions. Her experience preparing students for examinations and running an academy for supplementary education give her invaluable insights into what it takes for job seekers and graduates to succeed in assessments. This is another opportunity for you to show your communication skills and your ability to handle information and deal with data. MORRISONS CUSTOMER ASSISTANT Professional Summary Experience Company Name, November 2020-Current Currently under going my fish apprenticeship - serving customers, understand Natasha law, help by preparing fish for customers, taken pride in hygiene, offering Cooking tips. How to Prepare for Prison Officer Selection Test? . Completed online recorded video interview. Anonymous Employee in Chelmsford, England, I applied online. It is based on a set of scenario questions. The process took 1 week. It varies from shop procedure questions to customer service. Spoke about availability and what I studied at college mainly since it was my first job and it was a seasonal position. Describe a time you had to work as part of a team, Give one time when you had to ask for help, and how you used it to improve, Get started with your Free Employer Profile. Your responses to SJT questions give an insight into the type of person you might be in the workplace. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. Pretty standard questions, and overall not too difficult to answer. Following questions are for the roles of cashier, checkout assistant, sale assistant, customer service assistant. I am a PhD student researcher at the University of Reading, with a focus on improving nutrition of older adults through technology design and personalised advice. Can you tell us about yourself? Around 12 questions over 30 mins. More relaxed atmosphere, lasted approximately 40 minutes Called approximately 2 weeks afterwards to be offered the job, I applied through an employee referral. Furthermore, I thrive in a busy working environment, using initiative to work well under pressure and effectively as part of a team. 3) Give me an example of a time when you succeeded in life? I interviewed at Morrisons (Chelmsford, England) in Nov 2022. The recruitment process is demanding for those reasons. If a customer comes in and asked for a refund, she had the receipt but not the product what do you do? Weve 545 tractor units and 1,650 trailers. Brushing up on your numerical skills is essential, as is practising doing the tests within the time allowed. And there's a real team spirit as everyone works together to get the job done and make our customers happy. It varies from shop procedure questions to customer service. I applied for the position and within a few days I heard back. I applied online. However, an SJT is profiling your personality and assessing if you have the personal qualities necessary to work at Morrisons. I applied online. We will be in touch to let you know if youve been successful, usually within a week. Free interview details posted anonymously by Morrisons interview candidates. As well as being able to work at pace, our Home Delivery Customer Assistants also need: To be able to care about customers and is always helpful To be a good team player To be able to offer support to colleagues Have enthusiasm and commitment to delivering the plan Is able to work using own initiative On arrival I realized that I had no idea where to go as they haven't told me so I had to ask a random sales assistant which felt awkward. The process took 1 week. Salary Details: Competitive salary, plus excellent benefits. Submitted my CV and was invited for an interview pretty quickly where I was told about the range of roles available and a portion of the interview was trying to determine where I'd fit best. Department: Retail (Stores) Hourly Paid. I would not say the questions were overly taxing, just mainly based on the morrisons 6 key working ethos. The process took 1 week. Are you a person who can think of new and fresh ways of doing things? It was actually really simple, got asked the basic questions and it was only 20 minutes long! Around 12 questions over 30 mins. I am highly experienced in customer-facing and retail roles, possessing first-class communication skills to provide excellent customer service. Both are cut-e tests. Glassdoor has millions of jobs plus salary information, company reviews, and interview questions from people on the inside making it easy to find a job thats right for you. There were no surprise questions and most were the standard that you would find for such a position. We're Hiring! Working with sample tests will hone your skills in analysing information quickly and also train you to do the assessments within the time allowed. Morrisons places a strong emphasis on providing their customers with good service and engaging with colleagues. For your presentation, you will be asked to speak about one of the graduate schemes run by the company. As we offer full training, you dont need any retail experience. Tell me about yourself. Then Morrissons may have just the role for you. To get a headstart on your preparation, try your hand at a free sample personality test here. 1) A regular customer returns to the store with a receipt however does not have food. They read from a guide for the position. 2. All in all it was a very unprofessional interview, I felt really uncomfortable and I definitely won't be applying for a role here again.
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