If you're unsure whether or not the Direct Debit is set up, give us a call. However, if you feel we havent achieved this, we have clear and simple procedures in place to make sure we handle your case fairly, sensitively and in line with requirements set by the Financial Conduct Authority. Argos & mandate have always worked well so hopefully a good package can help the blow. Can I reset my security details if my email address is incorrect? Please be aware that there are also many similar debt management businesses that will charge you for their services. We're suggesting you pay at least double your minimum payment each month but if you can't afford that, you should pay you minimum payment and as much more as you can each month. I'm in arrears or have a repayment arrangement, do I need to pay more? 16 days, money back, no questions. We'll make an instant decision, and if your request is accepted then your new limit will be available immediately (even if it doesn't show on myargoscard.co.uk straight away). Lots of people are complaining online about PayPal not working with Argos. If you use both the App and this website you'll need to set up both separately). @goutmaskreplica Your credit limit and remaining balance can be found on your statement, on the App or by logging into this website. How can I see if I have a Direct Debit set up? I'm sorry you're having problems getting your VAT receipt. Ikea, Amazon and the internet have replaced it. If you make only the Minimum Payment each month it'll take you longer and cost you more to clear your balance so feel free to repay as much as you want to in addition to your Minimum Payment Direct Debit. @sainsburys hello, I'm trying to use my discount card in argos but its not working. @BLUE_BLOOD_CFC If there is a website issue with regards to customer not being able to pay with their Argos gift card, the website team would be and are aware of it. When you took out your Fixed Payment or Interest Free Plan you agreed to making a payment for a specific amount each month for the length of the plan. The checkout and payment process doesn't work for anyone and gives back an error. We will tell you on your monthly statement when your direct debit is set up. Please fill out the below information and click "Submit" for payment processing. Re: Unfortunately, we were unable to process your credit card. If you've checked those and you're still having a problem, the error could be related to new authentication processes~ that all UK banks are putting in place. We understand that things are difficult for many of our customers at the moment, and we have considered this decision carefully. No - as the main Card holder, you are solely responsible for managing your account. What's 'Verified by Visa' and 'MasterCard Securecode'? For any other changes (name, amount, date) you'll need to call us. You can change your phone number and email address in the App, and you can change your address, phone number and email address on myargoscard.co.uk. Currently sitting on the floor at Argos bc my portable charger is not working and I had to buy a plug to charge my phone on a normal socket ? If you want to change your Direct Debit amount or change the date on which you want your Direct Debit to be collected you'll need to give us a call on 03456 400 700. In addition, the Normal Credit Interest Rate will apply to the whole Normal Credit balance each month, until the balance is cleared, we refer to this as interest on interest. Please don't reply to the error message because this won't register on our system. Their service is available over the phone, through their website and via webchat. My Buy Now Pay Later Plan ends soon, and I don't know how I'm going to afford to pay off the balance You don't have to pay the balance off in full when your plan ends. @ccliffy90 Did you know that if you purchase an @Argos_Online item in store and theres a fault, Argos customer service claim they cant help with the return and expect you to repackage that item and go down to their store with it in a box. MS Xbox help just goes round & round, says go back to Argos. If I've got a Fixed Amount Direct Debit, what happens if the balance shown on my statement is less than the Fixed Amount? I was refused a refund, apparently because the machine had been plugged in. @Katharinealice2 Is your card working elsewhere? Once your arrangement has ended, please call us on 0345 601 0798 so we can then discuss your Persistent Debt repayment options with you. Im having an issue with my argos credit card. So Visa Debit, MasterCard Debit and Maestro are accepted methods of payment but AmEx and MasterCard or Visa Credit are not. Email: complaint.info@financial-ombudsman.org.uk. #cardiff #argos #cardifftrained #traineejournalist, @WycherleyDarren Ive tried ringing the number to make the payment on the phone but thats not working either. I purchased a tablet from Argos on 12 Feb for 225. Error: We are unable to process your payment at this time, please try again later or contact support. Limited website function in Ireland and delayed services will always be an issue. I've checked and it's not a issue with the. Once you've had a look and resolved the issue we'll turn paper statements off again. @KyleOR1984 @PaulQuinnNews @VirginMediaNews Absolutely. Product not as advertised. I am looking to speak to anyone who is affected by the closing down of Cardiff Bay's Argos- get in contact if you'd like to share your thoughts! Uninterested overseas personnel, all chatting in the background. If you've received a letter from us about this issue, then your account meets that definition and you need to consider taking action by increasing your monthly payments. It's been a week and this issue is still unresolved. If you can't remember it press FORGOTTEN YOUR LOGIN ID below. Attention now has to go to staff with todays news. There's nothing you need to do as the funds will appear back in your account within five days depending on your card issuer. Why is it important that I take action? Monthly payments should be treated like credit. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. NOTE: These are your login details for this website, NOT argos.co.uk. Registered in England. @ChilcottLes Hi Leslie. You can contact our Customer Payment Solutions department by letter or telephone. If you can't pay double the minimum each month, paying any amount more than the minimum will help. You will need a valid email on your account, though. Can I register again? @mrsmillsy Thanks @ArgosHelpers for trying to support re code not recognised for my granddaughters cozy coupe - SO @LittleTikesUK no reply from you - your code does not work and the phone number given by Argos does not appear to be @LittleTikesUK . All Rights Reserved. Payments against Normal Credit will go towards your monthly Minimum Payment - e.g. Yes, of course you can. @joejhehir You can - just enter your Card number and expiry date from your final Argos Card. Enter your debit card number so that we can check that it's one we accept, then - if you have more than one plan on your account - choose one of the options: NOTE: Always make sure that you pay your minimum payment against Normal Credit before making payments against any other plans or you may incur late fees and more interest. Payments can sometimes take up to 5 working days to show on your account depending how you make the payment (see here for more info). Refunds (which take up to 7 days) only start when you contact them. #argos #CustomerService #customerexperience. Enter the CVV2 number from the back of the card in the 'Security code' box. Of course! General enquiry. Here are a few reasons why you might not be able to update your limit: How do I increase my credit limit? If you're still having issues, contact your bank to see if there's a problem with your account. Given meesly 5 voucher as a sorry and still nothing. Even the cheapo one for my tbr works well. @ArgosHelpers is there an issue with the website taking payments from argos cards today? Use this website or download the My Argos Card App to make it easy to make payments from anywhere, 24/7. @Argos_Online your customer service is shocking, I cant get hold of anyone, my Washing should be out for delivery today but have had no confirmation over two weeks with out no washing machine payed on my Argos card ref 1033 350 its Hoover can someone HELP, @ArgosHelpers If you successfully change your credit limit it's available straight away - we have a few technical bits to do in the background, so it might not show on your account right away, but it is available for you to use. How will increasing the interest rate impact the way my account works? What's Verified by Visa and MasterCard SecureCode? How is interest calculated on Buy Now Pay Later plans? The points are still not showing on my linked Nectar card. When you buy your product you'll be able to spread the cost for up to 12 months without being charged interest. If you're finding it difficult to make your required monthly payments, please contact us on 0345 601 0798. Glad to know you got things sorted, and thanks for taking the time to report back. Is this a known issue? Have you tried placing your order on the Argos app?- Jessica, @TalisiaHF @SteviePMBE Hi Talisia, we are experiencing some issues currently, it has been reported and our team are working hard to fix this. Check the back of your latest statement for all the ways that you can make a payment. Do you have a phone number for Sky so l can check suitably before l buy one? Apparently, it's an ongoing problem. I was earning this working at Argos whilst at college. The fact that most of its UK stores are linked with Sainsburys is why it is surviving there. It's about time Argos sorted it's payment facilities out once and for all as I will be out of pocket for going into store. Can I turn off my paper statements and letters? @angusacampbell I'm having issue trying to purchase online using it.. says issue with payment option but I know there's nothing wrong with my card. No - the Minimum Payment Direct Debit will repay any payments that you owe each month, so these will consist of Normal Credit balance repayments and any scheduled payments that repay Fixed Payment or Interest Free Plans. If you're on a PC or Mac you need a PDF reader to open statements (Adobe Reader is the most popular software for opening PDFs but there are others available). I've recently changed my name. If you ask us to make any changes to your Direct Debit (amount, bank account or date) in the 5 working days before your next payment date, the changes may not take effect until the following payment due date. If you get in touch, we'll ask you about your income and outgoings so you can feel confident you're only repaying what you can really afford. 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