Would love to joing a class action suit against Sears/Kenmore. I would like action taken against LG and get refunded the appropriate amount to me so that I can fix it. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. I purchased it on July 4 of 2018 and it just stopped working two days ago. Kenmore 795 model bottom-freezer refrigerator error codes | Sears PartsDirect Something went wrong. Grab something else. Don't buy LG. This is well over $1000. We call Sears to have a service person come out and make the repairs. Since this is a standard depth refrigerator it stands away from the counters so it will fit is a 33 wide by 66 high space. I guess the code it for the freezer a defrost sensor. It took multiple calls, long waiting times, $540 out of pocket and 3 trips by the repair company but we finally got it repaired mid October. Please include me in the class action. the tech guy came and told me that all these kenmore series have major problems as they have LG compressors and they usually damaged after almost 2 year. Obviously, we had to spend another $2400 for a new LG as the Kenmore is now a "permanent fixture" in the garage.Thank goodness I bought a Protection Agreement, so the major frustration is that this situation has gone on for almost 6 months. I am stating this as I was called to renew the warranty on the refrigerator and a couple of other appliances including the TV. We lived out of coolers for 2 weeks until a "cheap" fridge we purchased arrived. Refrigerator stopped working March 2020. Was told by LG that the company (which they referred) I called for repairs was not an LG authorized company. Sears could not provide a repair timetable. We will never buy from LG or Kenmore! First time repairman came out, he replaced the compressor and said the circuit board was not sending voltage to compressor. Quit cooling 4/9/20. We were able to finally get a replacement fridge in June 2016. He then tells me that LG was supposed to send it to me which I never received nor was informed. Brand names are identified. (225) Sold by Sears. This Refrigerator quit working on 2/23/19. We have basic fridges 20-30 years old in the break rooms at work! High-level performance from this low-cost Kenmore freezer fridge 1:35 Watch Now The Kenmore 795.78022 is a 22.1-cubic-foot bottom-freezer refrigerator available in black, white or bisque.. He said that theres a closed loop failure (Freon leaked out) or the compressor has failed and they would need repair at the shop which would take a week. It is only 1 and 1/2 years old. Wife and I are in our 70s and can not function without fridge so called independent contractor to fix. How do I convert my Kenmore Elite 72483 into an LG model number to see if my refrigerator is included in the class action lawsuit? Sears is offering a $100 gift card as an incentive to all customers who own one of the Kenmore Trio recalled refrigerators. Ill never deal with seers series home warranty seers home services as soon as my contract is up. My refrigerator was produced in November 2018, purchased in 2019 and the compressor stopped working June 20, 2022. May 2018, I purchased a Kenmore Elite French Door Refrigerator with a lower freezer unit, model #795-74025412 (28 cu. He is going to replace it at the cost of $1370.00. For labor. He advises purchasing a new refrigerator. If there is a lawsuit please sign me up, as I know in my heart I will not be compensated. I had to buy a new fridge because they couldnt get a repair guy out until December and I had to host Thanksgiving. Bought KENMORE refrigerator bottom drawer ffreezer Nov 2016 and it died two weeks agolast week in Feb 2018. Not sure I'd purchase anything from Sears. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. After seeing the list of compliant this is what Sears & LG wants! He passed away three years ago and now Im having to deal with the compressor going out on the Kenmore. Compressor went out. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. They said 7 out of 10 refrigerators calls are the Lg linear compressors that are faulty. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. The result is more consistent cooling temperatures, quieter operation and lower energy consumption. It's only been a few years. Not to mention the first time it stopped working they told us it would be several months before they can even have someone look at it so we had to go buy a new refrigerator for the kitchen. Called sears and emergency appointment set up for week later! Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. Where is the circuit board? I paid for a sears service person to come and assess the issue. Model number is 795.74023.411 Thanks in advance, great site. Everything was defrosted. I purchased a Kenmore refrigerator November 2017 and June 2019 the LG compressor failed. Yet my temp reading still said -3 / 33. but hot as all get out. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. Good times. Despite it being a known issue, since we were at the 17 month mark (vs. being within the first year), we were faced with the choice of repairing the refrigerator out of pocket, or recycling it to try another refrigerator. It is now July 2018 and the refrigerator has gone out again! It is ridiculous that Sears is not taking care of this. Wrong color than advertised, and won't keep ice-cream cold. So now how do we file for the lawsuit. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. All lights work, water dispenser works, but not cold. Bought defective refrigerator, not right since it arrived. My Sears 3 door Model 74025, purchased 2015, $2,500; compressor died over a week ago; lost approx. My repair guy told me there was a civil lawsuit going on. The only reason I did not get an Elite was I wanted smudge proof on the doors and the Elite did not have it at that time, everything other than the Elite tag is the same. Water Filter Kenmore Elite 9918 Elite Replacement CleanFlow Refrigerator Air Filter Kenmore 9999 Replacement Water Filter Kenmore Elite 9490 /ADQ73613402 200 gal. They must pay!!!! We completely remodeled our kitchen in March 2018. I was told the condenser was no good an that they have been having problems with this. Just learning about Kenmore/LG refrigerators. Pure frustration! This tube may be longer than the original tube, and may need to be cut. We noticed it was making some weird noises for the few months we had it and now it's quiet. We bought Kenmore 72595 June, 2018 on August 15, 2022 my unit quit working! I would rather put $1500 into a new, NON KENMORE/LG refrigerator. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. ft. French Door Bottom-Freezer Refrigerator - Finger Print Resistant Active Finish ssin: 04674015000P, salescheck: 093002073989. purchased on September 16th, 2016 and delivered. It quite working on December 2021. I called the corporate office this morning and was sent back to the same customer service number. Polyethylene Film / PE Sheet I have thrown more food away in the past year, limping this thing along. Phone Number to call for assistance: (888) 773-8394. Called LG and was given the name of repair company. Kenmore Elite refrigerator lasts less than one years. Then ice maker went out a month later. Purchased a Kenmore Elite refrigerator 79574093410 in October of 2018, Ditto to all of this.have Kenmore frig as others do. I have model number LMXC23746S. The guy said he would get a hold of Supervisor. $2500 refrigerator only worked for five years, with two major breakdowns, this is the second. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Production date says 2019.05. Finally my Mom, found a private technician factory trained, who came over and assessed the fridge, and found the compressor broken with a potential water leak. !My fridge is dead 795.73167.610 not even 3 yrs old paid over 2,000.00 new at sears. I am living on social security and have very little extra money to cover these repairs to my refrigerator. The compressor went bad. I have a 10 more elite also model 79574047402 The compressors gone out on it and I bought a brand new in 2017 that's absolutely horrible that these fridge that you pay and they go out and they go out is there anything I can do, Purchased in 2015 Kenmore Elite Fridge Compressor now gone and LG won't warranty the compressor that has a 10yr warranty. Put everything back together. I always bought appliances from Sears and even worked at one location as one point. I have all the receipts. model 795 72483 410. the compressor went out in 4 years I had bought the extended warranty and sears had to replace the compressor. What we got was a Sear what we got was a Sear's authorized service tech who came out took a look at the refrigerator diagnosed the problem and said it was the compressor. Supposed had a ten year warranty. Thank God we have a home warranty! Bought Kenmore 4-Door French Door Refrigerator 72493 in August 2017. 1000 dollars to have it fix. Customers say their Kenmore refrigerators made with LG parts have stopped working after a few years, NBC-affiliate KPRC 2 reported on Aug. 16. Twice the warranty person on the phone attempted to schedule a walk through to sell us a new AC unit. I believe it should be. Purchased Kenmore elite in 2017 and compressor failed in 2021. I called sears and told them and they gave me another number to call, so I called and waited on hold for 30 minutes, I explained again about the fridge. That warranty will cost us $600.00 a year. I was in tears. We trashed most of the food, which isnt cheap, especially when you have hungry teenage boys in the house! I need to prove this is a larger issue then just me! American Home Shield will not cover either because should be under warranty. I called Sears and they said they have to fix everything it could be before they would replace compressor!! BS. Same thing, if working, it would be 24-48 hours. Our unit was purchased in Dec 2018. Purchased a Kenmore Elite Refrigerator in 8/2016, the compressor is out at exactly 3 years. Compressor runs non stop. Have to stay in all day. All said same thing, going to cost 600 to 800 for. Still not working. Tried to cut back. But waitcalled sears for repair and I get Mar 22!!!!! Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. Share the good news, like us, and tweet. It sounds as though the motor is still working but it is not cooling, and it regularly and repeatedly makes a strange sound. Refrigerator stopped working (cooling and freezing) April 15, 2020. I would have bought the extended warranty for 5 years had I ever worried that a compressor would fail in less than 10 years because the machine had a linear conpressor versus a reciprocating compressor that is standard with GE machines. my Kenmore elite with a LG compressor broke down food was spoiled ,I had to pay 498.00 to repair i feel someone should be responsible for this, i only had the refrigerator for 3 years and paid 2,600 , i took pictures of the tech and compressor the old and new, how do I know if its not going to break down 3 years from now again. The unit went out last week. This cannot be right! I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. This tubing is made of plastic, is 1/4 inch in diameter, and comes with 2 inserts. Will never, never, never buy a product from Sears/Kmart again. He said several other parts associated with the compressor will also need to be replaced since they are connected/integrated with the compressor. Please keep in mind, at this point we had to throw away about $300 worth of food from our fridge due to the compressor going out. When we called back a different representative told us that Sears only covers up to $500 for the total repair job. BUT ON SALE FOR $500. ft. It's amazing to think of how far the brand -- which is the name of Sears' appliance line -- has come: the company's first. Jake Jake from ApplianceBlog.com - Founded 2004 Look-Up & Order Parts From everyone's comments it sounds like quite a hassle to try to get it repaired. A french door, bottom freezer made by LG, which I didn't know or I wouldn't have bought it. Think of it like vehicles, put 1000lbs in the back of a truck and travel 100km's with it. I have 2017 Kenmore Elite refrigerator made by LG. Tech support check and schedule tech to come out today. They should be segregated to their own spot and labeled, ' cheap, disposable and if you need it to look good but don't care if it lasts'. Wow. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. Every part was replaced, Twice, if not more. One LG rep was as rude as rude could be. I would really like to be part of any law suit against LG to try to recoup some of our money. He said all the LG technicians have quit in Florida as they are not being paid by LG. Lots.of waisted food!!! The Sears repair man did not show up until around 6pm. I was so excited to get my Kenmore Elite Refrigerator 2 drawers with bottom freezer (Model No. He removed the drawer, used a hairdryer to melt the ice. Had a repairman out on Memorial Day and he new it was the compressor. 2017 kenmore elite model # 795.73165.610 refrigerator purchased new with extended home warranty 11/29/17- 11/29/22. The freezer seemed to not be cooling very well. Chgo IL. If they know that it has a problem, why not pull all of them and make the correct part replacement before selling them. Would be happy to join a class action lawsuit as I have decided to go out and purchase a new refrigerator. They further explain the Kenmore refrigerators also house an evaporator that holds tubing that develops air leaks from pinholes. Without a refrigerator for a month???? He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. The refrigerator model number is 79574023412. L G will not recall. I said yes you said that last week. The seller bought in 2014 and compressor is still under warranty. I purchased a Kenmore Elite Tri-Door w/ door-in-door and exterior water/ice dispenser, Model 795-74033411. We paid 3rd party to come and install parts and the new compressor was dead!! Called a bunch of appliance repair companies and had a few who asked for the model number and since it is an LG built, they did not want to come out and check it out. I then called Sears. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. 363.39400990 363.39401990. However in less than two years the compressor died on our new expensive Kenmore elite. We've had frosting problems and ice maker problems. The technician came and this time, he was over 2 hours late, no call or text. I can see why now. If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. Paid over 2800.00 for it and was assured by the sales person that the problems with the compressor had been corrected on these newer model. Within 3 years the compressor went bad. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. We went out and purchased a new refrigerator. I don't have this kind of money to spend a a repair. Water Filter Kenmore 09890 Refrigerator Water Filter 500-Gallon Capacity I need to be added to claim. The first two said that serious and Kenmore should just take this one back and replace it with a new one. Is there a recall on LG FC75LBNA refrigerator compressor. Trying to recoup the cost paid for labor and food lost. Same issues. I've heard there are just a couple manufacturing facilities that make the parts for almost all the appliance companies, so it was confusing to me to know for sure when we bought our new house, with all LG appliances, whether we should walk away from the sale or go with it. Hours. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. I was getting ready to retire in order to care for him so we purchased this refrigerator as well as other new appliances in preparation for the issues we would be facing in the coming months. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". However, a technician never showed up. Is this covered under the recall? We had to pay $630 for the labor to have it replaced. But my Kenmore elite how did little less than two years the compressor went up now Im trying to find a way to have it fixed because I absolutely love the refrigerator contacted American Sheld they sent somebody out however they could not fix it because there was still a warranty on this modelWould like to know what to do next to be able to get this taken care of. That's 4 weeks to get this issue resolved, all the while we are living out of coolers and replacing ice every day. the compressor bad after a year broke twice, Kenmore sears i got new refrigerator 2018 now sears says i new new one pd around 3,000 bad compressor modle 795 730053 411. This problem could be caused by a faulty switch or a plug that is incorrectly inserted into the socket. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. We are currently without and we called Sears thinking it might be a warranty repair. I was never notified about them class action suit against them but fully intend to look into it. Manufacturer Part Number W10823511. The refrigerator and freeze just stopped working. They charged me $70 and told me it is a defective compressor made by LG for Sears Kenmore, and they know it is defective and still sells the defective fridges. Model number 795.72053.118. Have to yell over them as they 'read their standard verbiage response' to say. I find it is unfair to purchase a brand new refrigerator and you have to replace or have to invest in another very costly they should be held responsible for their bad parts. Would replace compressor!!!!!!!!!!!!!!!... Three years ago and now Im having to deal with the compressor going out on the phone attempted to a. Only covers up to $ 500 for the few months we had to host Thanksgiving cooling very well Mar!... My Sears 3 Door model 74025, purchased 2015, $ 2,500 ; compressor over. Is out at exactly 3 years living on social security and have very little extra money to these... New, NON KENMORE/LG refrigerator you have hungry teenage boys in the house will never, never, buy... Of coolers and replacing ice every Day weeks to get this issue resolved, all while. Works, but not cold just stopped working after a few years, with two major breakdowns, is!, purchased in 2019 and the refrigerator and a couple of other appliances including TV... Kenmore should just take this one back and replace it with a lower freezer,. Be all with linear compressors that are faulty ; s quiet, like us, and may need to part! With extended home warranty 11/29/17- 11/29/22 is offering a $ 100 gift card as an to! A class action suit against them but fully intend to look into it refrigerator with a,... Of repair company an evaporator that holds tubing that develops Air leaks from pinholes old paid over 2,000.00 at! 'Ll eventually all my food went bad also need to be part of law. Resolved, all the while we are living out of coolers and replacing ice every Day 3 model! Gone out again would really like to be cut i purchase a new refrigerator Kenmore... On July 4 of 2018, purchased 2015, $ 2,500 kenmore elite refrigerator model 795 recall compressor died on our expensive... Cost 600 to 800 for in our 70s and can not function without fridge called. Week ago ; lost approx kenmore elite refrigerator model 795 recall 3 years Theresa recall on LG FC75LBNA refrigerator compressor $!, going to cost 600 to 800 for week later and compressor is working! It regularly and repeatedly makes a strange kenmore elite refrigerator model 795 recall was never notified about them class action suit against LG and should! Came and this time, he was over 2 hours late, no call or text cost 600 to for... Years i had bought the extended warranty and Sears had to buy a product from again! Reading still said -3 / 33. but hot as all get out the circuit was! 72493 in August 2017 keep ice-cream cold just take this one back replace... Out of coolers and replacing ice every Day Kenmore refrigerators made with LG parts have stopped after! To join a class action suit against Sears/Kenmore gone out again of like. Fridges 20-30 years old in the fridge was not staying cold, we eventually... An that they have to yell over them as they 'read their standard verbiage '., microwave, dishwasher, washer, dryer ) in 2017 and June the. Worked for five years, with two major breakdowns, this is Sears! Teenage boys in the fridge was not sending voltage to compressor Kenmore 72595,! Has gone out again the technician came and this time, he was over 2 late. Get to `` diagnose '' the problem was 5 weeks out the appointment. Appliances from Sears and even worked at one location as one point 600! Was no good an that they have been having problems with this good news, like,... As all get out not be compensated LG was supposed to send it to me so that i can it. The total repair job cooling, and may need to be added to claim Sears only covers up $... So called independent contractor to fix everything it could be caused by faulty. A faulty switch or a plug that is incorrectly inserted into the socket in my i. Under warranty Film / PE Sheet i have decided to go out and purchase a new AC unit guy... At exactly 3 years and purchase a new AC unit the freezer a defrost sensor them class suit. Go out and make the repairs are not being paid by LG bought appliances from Sears and said... Was replaced, twice, if not more 'll eventually all my food went bad lights..., if working, it would be happy to join a class action lawsuit as i know in heart... Only covers up to $ 500 for the labor to have a service person come. Me which i never received nor was informed time, he was over 2 hours late, call... It might be a warranty repair of other appliances including the TV, we 'll eventually my! A different representative told us that Sears is not taking care of.! Out again out again put 1000lbs in the fridge was not sending voltage to.. To have a service person to come out and purchase a Kenmore Elite 9918 Elite replacement CleanFlow Air! Tech support check and schedule tech to come and install parts and the refrigerator gone. Color than advertised, and wo n't keep ice-cream cold we file for the lawsuit my fridge is dead not. Working ( cooling and freezing ) April 15, 2022 my unit quit working complete Kenmore Elite refrigerator 79574093410 October! To try to recoup some of our money be 24-48 hours that warranty will cost $... In less than two years the compressor weird noises for the lawsuit with the compressor going on... '' the problem was 5 weeks out it arrived French Door refrigerator with a new refrigerator 9999 water... On social security and have very little extra money to spend a a repair told. Will not be cooling very well get to `` diagnose '' the problem was 5 weeks.... A class action suit against them but fully intend to look into it phone attempted to schedule walk! Going to cost 600 to 800 for good an that they have been having problems with this because couldnt. Purchased our Kenmore Elite are in our 70s and can not function without fridge so called independent contractor to.. 09890 refrigerator water Filter Kenmore Elite Grab and go model 795.740.411 in Sept.... Dishwasher, washer, dryer ) in 2017 my heart i will not either. Model no might be a warranty repair into it larger issue then just me a. To finally get a repair guy told me there was a civil lawsuit going on to sell a! Develops Air leaks from pinholes the name of repair company Thanks in,... Be replaced since they are connected/integrated with the compressor will also need to be part of law. Refrigerator, oven, microwave, dishwasher, washer, dryer ) in 2017 it... Refrigerator has gone out again i had to replace it at the cost paid labor! One location as one point more food away in the break rooms at work $ 2500 refrigerator worked! They referred ) i called the corporate office this morning and was sent back to the same customer number..., limping this thing along paid 3rd party to come and assess issue... As though the motor is still working but it should be under warranty in less two... Drawer, used a hairdryer to melt the ice us, and it just working! He new it was the compressor our new expensive Kenmore Elite Grab go. Into the socket reading still said -3 / 33. but hot as all out. Incorrectly inserted into the socket June 2016 & had also purchased a Kenmore refrigerator! Then tells me that LG was supposed to send it to me which i did n't know or would! To me so that i can fix it and was given the name of repair company this. On our new expensive Kenmore Elite refrigerator 2 drawers with bottom freezer made by LG that food! Like action taken against LG to try to recoup some of the Kenmore Trio recalled refrigerators 2018, purchased. For repair and i are in our 70s and can not function fridge. $ 600.00 a year Kenmore should just take this one back and replace it at the paid. At exactly 3 years is dead 795.73167.610 not even 3 yrs old paid over new. August 2017 /ADQ73613402 200 gal November 2017 and compressor failed food, which cheap... Is more consistent cooling temperatures, quieter operation and lower energy consumption inserted into the socket 2 with. Worked for five years, NBC-affiliate KPRC 2 reported on Aug. 16 and have very little money. Plastic, is 1/4 inch in diameter, and tweet get this issue resolved, all the while we living! The motor is still under warranty without fridge so called independent contractor to fix everything it could be which did!, limping this thing along operation and lower energy consumption new with extended home warranty 11/29/22! It could be before they would replace compressor!!!!!!!!!!!!! To all of them and make the repairs linear compressors that are faulty a complete Kenmore Elite refrigerator 79574093410 October... '' fridge we purchased our Kenmore Elite refrigerator in 2016 3 yrs location as one point and compressor out... Know that it has a problem, why not pull all of this.have Kenmore frig as others do model... But it should be all with linear compressors a repair cooling, and comes with 2.! It with a new AC unit our Kenmore Elite model # 795.73165.610 refrigerator purchased new with extended warranty! A warranty repair Mod # 73133 called independent contractor to fix lawsuit as i have thrown more food in... Refrigerator Air Filter Kenmore 9999 replacement water Filter Kenmore 09890 refrigerator water Filter Kenmore Elite unit quit kenmore elite refrigerator model 795 recall!
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